One Department After Another
For Gloria, it was very frustrating because she did not detect any compassion coming from the person on the other end of the line. She was already going through a hard time at the moment. You can just imagine how much more difficult this made it for her. The last straw was that they made her talk to one department after another.

One Department After Another
He Was With Her
Upon reflecting on the incident, Gloria recalled, “In trying to get the matter handled, I was passed around to so many different people that I lost count. Not one person ever really took the time to listen to what I was trying to say to them.” We can understand why she felt even more upset after all this. She could not help but wish that her dad was there to guide her through this mess.

He Was With Her