Not Over Yet
There is more to the story! A couple of months after this incident, she needed to have utilities installed in the house. She was ready to move into her father’s place. When she gave her name and address to the representative, Gloria was put on hold and then connected to a different department. Did they not learn their lesson after everything?
Not Over Yet
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They Waived Her Fees
When she was transferred to a different representative, she was shown some kindness at last! The employee waived the extra fees associated with the installation of a new account. This person also relayed more important information to Gloria. It turned out that the supervisor who handled the case got fired. You know what they say: revenge is a dish best served cold!
They Waived Her Fees
